- We stand by all of our products with a full 12-month limited warranty. If an item we sell you should fail as a result of a manufacturer's defect, we will repair the item at absolutely no cost to you, even if the manufacturer's warranty has expired.
- Our warranty covers everything except a) regular wear-and-tear from normal use, b) defects caused by improper use, c) accidental water intrusion caused by the end user (not due to a manufacturer defect), and d) the loss of precious and/or semi-precious stones from settings.
- Our return period is 14 days, from date of delivery.
- Watches must be returned to us with all protective plastics/tape, hang tags & accessories (boxes, papers, etc., as applicable) intact. Until you are positive you will be keeping the watch, do not wear it.
- Returns/Exchanges are only accepted on merchandise that has not been worn after receipt.
- Shipping costs for returns are the responsibility of the buyer.